Shipping Policy

Customer satisfaction is our priority. If you’re not happy with your order, we’re here to help.

Return Eligibility:

  • Return request must be placed within 7 days of delivery

  • Product must be unused, in original packaging

  • Damaged/defective items must be reported with images within 24 hours of delivery

Non-Returnable Items:

  • Personal care and hygiene products

  • Used or damaged items

Refund Process:

  • Once we receive and inspect the return, your refund will be processed to your original payment method within 5–7 business days

To request a return, email us at welco8182@gmail.com or WhatsApp 8429822276.